Managing my Domain Names

Step 1: Create a new password for your domain.

• Go to http://domains.veromo.com.au/
• On the right-hand side of the screen is a section with the title “Lost your password?“
• Enter your domain name (do not include www on the front) into the input field where it says “Domain / Username” and click the “Retrieve” button
• The screen will refresh and a “Success!” message will appear just above the “Lost your password?” section.  At that point, we’ve sent you an email which contains a link to a page where you can create your domain password.
• Click the link in the email we sent you and you will arrive at our “Password Reset” page
• The text above the password input fields also contains your Domain Username
• It will look something like the following: api_7958432
• You will need this later when you log in to your Domain Management Console
• If you have registered more than one domain with us, you will have one of these codes for each of your domains.  You will also need to create a new password for each of your domain names if you have more than one.
• Enter your new password into BOTH of the input fields on this page.
• This is to make sure we don’t make a mistake when we save it for you.
• Click the “Login” button when you’re done and you will be taken directly to your Console.

 

Step2: Record all of your information in a safe place

• In order to keep everything secure, Veromo will NEVER email you a password in plain text – so make sure that you copy this information down in a safe place.
• You’re also going to need to record your Domain Username (looks something like api_7958432)
• Next time you want to log in to your Domain Management Console, you will be able to do so from http://domains.veromo.com.au/ by entering these details into the login form on the left-hand side of that page.

In order to register an entity with us, you may use our Name Finder to search for the business name that’s right for you. 

As part of the Name Finder, we will display the common TLDs that are available with your selected business name. You will also have the option to search for a wide range of ‘other’ domain TLDS.

 

In order to connect the domain name/s you purchased with Veromo to your website and email, you must change the name servers for your domain with us directly. We do not offer hosting services but we do have a partnership with Google Apps for Work.  Ask us if you’d like us to help you set up with Google.

Once your nameservers are changed, it may take up to 48 hours for providers across the globe to update their DNS caches so that everyone can see your website.

 

If you’ve already got your hosting and email provider sorted:

Step 1: Contact your hosting provider and request their NameServer information.

• Whenever you purchase website or email hosting products, this information is commonly included in a “Welcome Pack” email or other information your hosting provider sends you.
• There will be 2 names you need – commonly referred to as the Primary and Secondary Nameservers
• You will need both.

Step 2: Login to your Domain Management Console at http://domains.veromo.com.au/:

• If you haven’t done that before, you can find instructions HERE

Step 3: Update NameServer information for your domain(s):

• Once you’ve logged in to your Domain Management Console, at the top of the page you will see a square button marked “WWW” which says “Domains” in smaller text beneath it.  Click it.
• On the following page, you will see all of the most important information about your domain name
• Look for the table marked “Name Servers”
• If you hold your mouse cursor over each row in the table, you will see the word “Modify” appear on the far-right-hand side of each row.  Click the “Modify” link.
• Enter the NameServer information you obtained from your Hosting Provider in these boxes and click the “Update” button.

DONE!  Often it can take up to 48 hours for these changes to take full effect.  This is because of the way that the internet works – the information you just provided here has to propagate across the globe, and this is what allows people to type your domain name into a browser and find your website!

 

If you have not got your hosting or email provider sorted:

Step 1: Find a hosting provider and purchase hosting

• There are many different providers with many different pros and cons.  We recommend Google Apps for Work.  Ask us if you’d like us to help you set your domain up with Google.

Step 2: Once you have that sorted, complete the 3 steps above and you’ll be done in no time!

A NameServer is a server that translates Domain Names into IP Addresses. In other words, it’s what allows you to enter www.example.com instead of 192.12.345.67 into your browser. 

A great analogy is to think of a Nameserver as a Phonebook. Instead of entering phone numbers you enter contact names to make calls.

If you need to update your NameServers, it can take up to 48 hours for providers across the globe to update their DNS caches so that everyone can see your website.  They’re not being lazy, this is just the way the internet works.

Your NameServer records are the reason that someone on the other side of the planet can type your domain name into a browser and view your website – or send you email.  Your NameServer is what tells the world which computer has the files which make up the website that belongs to yourdomain.com.au.

It’s all just the deepest, darkest voodoo really …

 

Step 1: Login to your Domain Management Console:

• If you haven’t done that before, you can find instructions HERE

Step 2: Update NameServer information for your domain(s):

• Once you’ve logged in to your Domain Management Console, at the top of the page you will see a square button marked “WWW” which says “Domains” in smaller text beneath it.  Click it.
• On the following page, you will see all of the most important information about your domain name
• Look for the table marked “Name Servers”
• If you hold your mouse cursor over each row in the table, you will see the word “Modify” appear on the far-right-hand side of each row.  Click the “Modify” link.
• Enter the NameServer information you obtained from your Hosting Provider in these boxes and click the “Update” button.

DONE!  Often it can take up to 48 hours for these changes to take full effect.  This is because of the way that the internet works – the information you just provided here has to propagate across the globe, and this is what allows people to type your domain name into a browser and find your website!

In order to update your domain name’s name servers, this modification needs to be made from within your My Accounts settings. 

 

 

Who says it can’t?

Domain names are case insensitive – which means that it doesn’t matter where you put capital letters when you enter your domain name, in the end it all means the same thing.

When we registered your domain name, we forced everything to lower case – but that was only for the sake of consistency within our own system.

When you advertise your domain name, feel free to use whatever capitalisation you prefer!

Eventually, yes.

We’ve registered your Domain Name for 2 years.

When it finally falls due, you’ll need to pay to have it re-registered if you’d like to keep it – but 2 YEARS free is pretty good, isn’t it?

One of the first things everybody wants to do with their brand-new domain is set up an email account.

Email is one of those things that we all take for granted.  Once it’s set up it just works, and – in the absence of some unforeseen catastrophe – it just keeps working.  You’d probably be surprised to find out, though, just how tricky it can be to get your email working reliably without a tried and tested platform smoothing out all the rough spots for you on a daily basis.

To keep our email running smoothly, we use Google’s G Suite – and we recommend it highly to all of our customers.  For $5 / user / month, G Suite provides:

• Professional Business Email @yourdomain with 30GB Storage
• comes with Read-Offline Suport, SPAM Protection, and Enterprise-Level Administration
• Website Builder, Cloud Storage, Documents, Calendar, Video Conferencing and much more …

If you’d like to set up email for your new domain name, and save 20% off your first year’s subscription, follow these instructions:

 

Step 1: Click here to open the G Suite Website

Click the “Start free trial” button

 

Step 2: Some very basic details about you

Click the “Next” button

 

Step 3: Your business domain address

In the grey box on the right, select “Use a domain name I have already purchased“
When you do, an extra field will appear allowing you to enter your new domain name
(don’t include www before it)

Click the “Next” button

 

Step 4: Create your first email address @yourdomain

Enter any name you like @yourdomain – they’re ALL available, no waiting!
Choose a password
Tick the box to tell them you’re not a robot
Tick the box to agree to the terms of service

Click the “Accept and sign up” button

 

Step 5: Sign in to your new G Suite account

Sign in to your new G Suite account using the email address you just created
Click the “Accept” button on the next screen to agree to the Google Apps for Work TOS

 

Step 6: Time to get technical

From here on out it starts to get a bit more technical – but just stick with us and we’ll get you through it.
You can, if you wish, call a Google Advisor and they’ll talk you through the rest of the process.  We don’t think you need them though.  We’re going to take you down the “Experts Only” route … are you ready?
Just pay attention and you’ll do FINE …

Click the “Next” button

 

Step 7: Are you paying attention?

 

From here on in we’re going to change to tight shots of screen elements so you can see more clearly what’s going on.  You’re also going to need to work in more than one browser window at once and access two different websites simultaneously – just wanted to prepare you for that.  You’ll do great!

Click the “START” button

 

 

First, we add your team members …

There are a couple of “gotchas” here that you need to be aware of:

You can only add 10 people using this form – you can add more if you need to, but it happens differently.
DON’T add emails like info@yourdomain.com or sales@yourdomain.com here just yet.  We can show you how to add as many of those as you like later on so that they don’t cost you a thing.

Once you’re done, tick the box in the blue panel and click “NEXT”

 

 

… then we let them know they’ve been added

All you have to do here is enter a currently valid email address for each of your team members so that you can send them a notification of their new G Suite account.  It’s very straight-forward.  Just follow the prompts and click “SEND EMAILS” when you’re done. 

 

 

 

Now comes the tricky bit …

Google needs to verify that you actually own the domain name you have claimed here.  We’re going to do something now that is UBER-TECHNICAL, so if there’s anyone you want to show off for, now’s the time to grab them!

Thankfully, Google offers several different ways for us to provide the proof they’ve asked for – but the panel you see above is not the one we’re going to take advantage of.  To get where we’re going, click on “Choose a different method“, and then “Add a domain host record (TXT or CNAME)“.

No, it doesn’t matter that you can’t even pronounce “CNAME”, we’re going to help you NAIL THIS !!

This is the one we want 🙂

As you can see, the panel above requires that you open another website in a new browser window – BUT YOU MUST NOT CLOSE THIS ONE … or the one above … I actually MEANT the one above, but I guess you shouldn’t close THIS one (the one you’re reading) either … *sigh* …

JUST DON’T CLOSE ANYTHING, OK ??!!??

 

 

Open your Veromo Domain Management Console

Click the link below to open your Domain Management Console in a new browser window:

http://domains.veromo.com.au/

There are actually 2 ways to login to the Veromo Domain Management Console.  The way I’m about to suggest to you now is not the most correct, but it is the easiest by far to remember (just don’t let our Developers know I told you this because I’d never hear the end of it!)

Over on the right-hand side of the screen there where it says “Lost your password?” – enter your domain name (without the www) into that box and click “Retrieve“.

We will send you an email which contains a link for you to reset your password.  Click the link.

The trick here is this: once you’ve arrived at this point you can enter anything as your password to gain access to your account.  It’s secure – you can’t get to this screen unless we send you a link via email, and even then the link is only valid for a short period of time.  All you’ve had to remember to get here is your domain name – and that’s a WHOLE lot easier than trying to remember those Usernames we assign you – let alone what your password might be 🙂

Enter your “new” password, and click “Login“

 

 

 

SWITCH BROWSERS and return to your G Suite Account Setup

 

Check the box which says “I have successfully logged in“

The panel will change to display:

 

 

SWITCH BROWSERS and return to your Domain Management Console

We need to try and find the information mentioned in the last panel of the G Suite Account Setup.
Luckily, I can show you where it is.  See the blue button at the top-left corner of the page which has “WWW” emblazoned across it with “Domains” written underneath?  Click it …

Scroll down until you find the section labelled “DNS Settings“

 

 

SWITCH BROWSERS and return to your G Suite Account Setup

Check the box which says “I have opened the control panel for my domain“

The panel will change to display:

Now, Veromo doesn’t allow TXT records, so we’re going to need to create a CNAME record instead.

Click the blue link in the panel illustrated above which says “add a CNAME record“.

The panel will change to display:

 

 

SWITCH BROWSERS and return to your Domain Management Console

We need to take a closer look at that “DNS Settings” panel:

Those 3 horizontal lines on the right-hand side of the blue panel are called a “Hamburger Menu Icon”

Click it …

Then click “Add Record“

Select “CNAME Record” from the drop-down list you see there and click “Add“

 

 

SWITCH BROWSERS and return to your G Suite Account Setup

SELECT AND COPY (CTRL+C) the text in the grey box marked “Label / Host“

Now you really DO need to switch browsers and copy the text from YOUR little grey box.  These codes are different for everyone, and if you decide to get all clever and just copy the text that you see in the image above it is NOT going to work for you, OK?

 

 

SWITCH BROWSERS and return to your Domain Management Console

PASTE the text you copied into the first text box as shown above

 

 

SWITCH BROWSERS and return to your G Suite Account Setup

SELECT AND COPY (CTRL+C) the text in the grey box marked “Destination / Target“

 

 

SWITCH BROWSERS and return to your Domain Management Console

PASTE the text you copied into the second text box as shown above

Click the big, orange “Update” button

 

 

SWITCH BROWSERS and return to your G Suite Account Setup

Check the box which says “I have added the CNAME verification record“

(and, by the power vested in me, I hereby proclaim you an Honorary Geek!  We meet on Tuesdays …)

The panel will change to display:

You can also check the box which says “I saved the CNAME verification record“

The panel will change to display:

And, because you never actually left it, check the “I have opened the control panel for my domain” box

The panel will change to display:

 

 

SWITCH BROWSERS and return to your Domain Management Console

Going to do things slightly differently this time.  Rather than tell you to SWITCH BROWSERS at every step, for this next bunch of records I’m going to assume that you’ve got the hang of that and just show you what to put where.  It also helps that the information we’re about to enter is the same for everyone who creates a G Suite Account.

Hit the hamburger again and “Add Record“

This time you’ll need to select “MX Record” from the drop-down list and click “Add“

For each of the records in the table below, do exactly as shown above (including hitting the hamburger) and remember to click the “Update” button each time.  In all cases, you will enter “@” in that first box, select the “Priority” as indicated from the drop-down list, and copy the “Value | Destination” into the last field.

This table is just an image.  If you SWITCH BROWSERS and use the table in your G Suite Account Setup, you will be able to copy values and paste them into your Domain Management Console.

When you’re done, your “DNS Settings” should look something like those in the panel below:

 

 

SWITCH BROWSERS and return to your G Suite Account Setup

Check the box which says “I created the new MX records” (and congratulate yourself!)

The panel will change to display:

Check the box which says “I saved the MX records” as well

Then click the big blue “VERIFY DOMAIN AND SET UP EMAIL” button